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Frequently Asked Questions
What does my registration fee cover?

The registration fee covers all educational sessions and planned food and beverage events. Please reference below for what is included in the guest registration fee.


What is the contact information for the Hyatt Regency Hill Country Resort?

9800 Hyatt Resort Drive
San Antonio, TX 78251
(210) 647-1234
www.hillcountry.hyatt.com


What are the hotel rates?

The discounted hotel rate is $185 single/double occupancy plus tax (16.5%) and a $15 resort fee. Hotel reservations are made through the conference website. You will be asked for a credit card to guarantee your room but no charges will be applied to the credit card and you may present a different credit card upon check-in if you wish.


What is included in the hotel room rate?
  • Complimentary self parking
  • Complimentary hard wired Internet in guest rooms. (Wireless is $9.95 a day.)
  • Daily maid service
  • Local and 1 800 calls
  • Daily newspaper delivery
  • Golf bag storage and unlimited use of chipping/putting greens
  • Complimentary usage of the fitness center and tennis court
  • Pool Access
  • Jogging Path
  • Bike Rental

Can I extend my stay?
Yes you may extend your stay.  The $185 single/double rate plus tax (16.5%) and a $15 resort fee is good for three days pre and post the official conference dates of October 17-19, 2010. If you would like to extend your stay you may do so through the conference registration website. However, to ensure availability for additional nights please make your request as soon as possible since October is a busy time at the hotel.

If you do decide to take advantage of the destination and come in early or stay late the hotel will be happy to split your hotel charges on two separate credit cards. This can be arranged upon check-in to the hotel. 


What is the hotel cancellation policy?
Hotel cancellations must be in writing to Kinsley meetings at devon@kinsleymeetings.com 72 hours in advance in order to avoid being charged.
What are the check-in and check-out times?
Check-in time is 4:00 PM and check-out time is 11:00 AM. Requests for early check-ins and late check-outs will be honored based on hotel availability.
Can I bring a guest?
Spouses and significant others are welcome to attend. 

The cost for a spouse or guest is $250. The fee includes access to sessions, application showcase and the Sunday night reception and dinner as well as the Monday night offsite dinner.


What does the spouse/guest program include?
Experience all the charm and ambiance the beautiful Riverwalk has to offer. First, board a small barge and float through the main channels of the river while winding through downtown San Antonio and learning about some of the area's famous landmarks. Next stop is at San Antonio's first and most famous mission, the Mission San Antonio de Valero, or as most people know it, The Alamo. Listen to tales of the Alamo's heroes and their fight for freedom in the Texas Revolution. The last stop is El Mercado, where guests enter a world of year round festivities and enjoy the unique and delectable taste of San Antonio's own Market Square. El Mercado is the heart of the Hispanic culture in San Antonio with rows of authentic crafts such as leather goods, paper-mache, blankets, apparel, pottery, jewelry and an assortment of colorful shops. Lunch will be provided.
Can I bring my children?
Should you choose to bring your children along, please keep in mind that there are no planned activities for them and the evening events are not designed for children. Thank you in advance for your understanding.

If you do bring children you will be responsible for organizing and paying for any arrangements.  Information on children's programs and babysitting services are listed below.   

Camp Hyatt
For an updated Camp Hyatt brochure please click here.
Babysitting services are available through the hotel. You may contact the hotel concierge at 210-647-1234.


How do I make my flight arrangements?
Registrants are responsible for their own airfare, so we recommend using your usual method for arranging your travel.
How do I get from the airport to the hotel?
You are responsible for getting from the airport to the hotel. It is about a twenty minute transfer.

Taxis
There are plenty of taxis available at the airport. Taxis do not need to be arranged prior to arrival. Approximate taxi fare is $45 one way.

Town Car and Limousines
Town car and limousines can be arranged prior to your arrival. Please contact: Elegant Limousine & Charter Service Phone: 210-225-5466 + Toll Free: 866.681-5466 + Fax: 210-222-2991


What are the driving instructions?
From San Antonio Airport (approximately 20 miles)
Take 410 West and follow it as it turns into 410 South. Exit onto Hwy 151 West/Sea World (Exit 9A.) Continue on 151 West for about 2.5 miles, take the Westover Hills Blvd Exit, and take your first available right (at the windmill) onto Hyatt Resort Dr. and continue straight. If you have missed the Hyatt Resort Dr. turn, go to the stop light ahead at Westover Hills Blvd., turn right onto Westover Hills Blvd and then take your first immediate right onto Rogers Rd. Go about a quarter of a mile and you will see the entrance to Hyatt Regency Hill Country Resort and Spa on the left. 

From Houston
From I-10 West to San Antonio, exit onto 90 West/ Del Rio Exit (It is just outside of Downtown San Antonio). Continue to 90 West until you see the exit for 151 West/Sea World Exit. Continue on 151 West/Sea World for approx. 8.5 miles, Exit Westover Hills Blvd. And take an immediate right (at the windmill) onto Hyatt Resort Dr. If you have missed the Hyatt Resort Dr. turn, go to the stop light ahead at Westover Hills Blvd., turn right onto Westover Hills Blvd. and then take your first immediate right onto Rogers Rd. Go about a quarter of a mile and you will see the entrance to our San Antonio Texas resort on the left.

From Dallas or Austin
From I-35 South, take 410 West for approx 25 minutes. 410 West will turn into 410 South. Exit onto Hwy 151 West/Sea World (Exit 9A.) Continue on 151 West for about 2.5 miles, take the Westover Hills Blvd Exit, and take your first available right (at the windmill) onto Hyatt Resort Dr. and continue straight. If you have missed the Hyatt Resort Dr. turn, go to the stop light ahead at Westover Hills Blvd., turn right onto Westover Hills Blvd. and then take your first immediate right onto Rogers Rd. Go about a quarter of a mile and you will see the entrance to the resort on the left.
What are the hotel parking rates?
Valet parking: $15.00 per night, $7.00 for day only.
Self parking: Complimentary
What is the conference attire?
The conference dress is business casual. The Tuesday offsite dinner dress is casual western attire. Denim and boots are encouraged.
What will the San Antonio weather be like in October?
With 300 days of sunshine a year, San Antonio is an ideal destination year round. Warm summers and mild winters are complemented by a very pleasant spring and fall. The temperature in October will range from 60° F to 80° F.
What activities are available to the Hyatt Regency Hill Country Resort?
  • Cycling
  • Nature and Wildlife on Property
  • The Wildflower Spa*
  • The SPAhhhT Youth Spa
  • Hill Country Playground
  • Basketball
  • Golf*
  • Tennis
  • Four-Acre Water Playground
  • New Interpretive Center
  • Running and Jogging trails

For additional information on any of these activities please visit the Hyatt Regency Hill Country Hotel by clicking here.

* Please see below for contact information for Spa and Golf.


How should I reserve a tee times or a spa appointment during my stay?
Control Microsystems has negotiated a 15% discount off of tee times and spa appointments. In order to reserve your tee time or spa appointment and receive the discount please call the individual departments at the numbers listed below and mention that you are with Control Microsystems.  

Golf   - 210-767-7995
The Hill Country Golf Club meets all the standards of a truly great golf club.  The championship course is a beautiful, dramatic and balanced 27-hole facility designed by the nationally acclaimed golf course architectural firm, Arthur Hills and Associates.  Set on 200 acres, our San Antonio golf resort  has a wide-ranging terrain with rolling meadows, steep hillsides, wooded ravines and tree-shaded plateaus, as well as the tranquil threat of lakes and ponds.  Ranked the #1 Texas golf destination and #17 worldwide by Condé Nast Traveler, we invite you to experience unforgettable San Antonio, Texas golf at the Hill Country Golf Club.

Spa - 210-767-5577
At Windflower-The Hill Country Spa, a member of the Hyatt Pure Spa family, your celebration has been carefully designed to pay homage to nature's cycles. Whether you need the rejuvenation of spring, the exhilaration of summer, the reflection of fall, or the balance of winter, immerse yourself in the holistic, healing powers of the seasons. We'll provide food for the body and food for the soul, in harmony, here at our San Antonio Texas hotel spa.


What other activities are available in the Hill Country?
From the excitement of the River Walk to the adrenaline rush of white water tubing, you'll find an incredible assortment of San Antonio attractions just minutes from Hyatt Regency Hill Country. Explore history on the Mission Trail, spend the day at a theme park or wander through museums and gardens filled with beautiful works of art.

For additional information on any of these activities please visit the Hyatt Regency Hill Country Hotel by clicking here.

  • Explore San Antonio
  • Museums, Zoo and Gardens
  • Theme Parks
  • Photographic Safari
  • World-Class Shopping
  • Touring Texas Hill Country
  • Recreational Shooting
  • Big Game Hunting
  • Cowboy-For-A-Day
  • Biking
  • Caving
  • White Water Tubing on a Texas River
  • Hiking

Who should I have contact if I have questions?
If you have questions, please contact Devon Binder at Kinsley - 303-798-3664 or devon@kinsleymeetings.com.